Q: What supplies do I need?
A: We arrive at your home or with our own cleaning supplies and equipment; however for cleanliness reasons Sea Green Natural requires that each client supply their own toilet bowl brush.
Q: What should I do to prepare for my cleaning?
A: Please put away toys, personal items, and clutter.
Do you have an LLC?
A: Yes, we have an LLC in Connecticut.
Q: Do I need to be home when you clean my home
A: It’s your choice. Some of our clients remain at home while we perform our services while others leave us a key in a safe place at each visit.
Q: What should I do with my pets?
A: Most people have pets so we are used to working around them. If your pets tend to get anxious around strangers it would be best to keep them in an enclosed area during the first cleaning visit or until they become accustomed to the house cleaners. If there are treats we’ll be glad to give them as well. We’ll be glad to take your dog for a walk as longs as they are trained and friendly.
Q: What if I am unsatisfied with my cleaning?
A: We are most concerned with your satisfaction. If for any reason you are not happy with any of our services we will be more then happy to return at your convenience and re-clean any area you deem did not meet with your specs.
Q: How do I pay for my cleaning service?
A: You may pay by cash or check. Payment is due in full on the day of service. Please make checks payable to:
Sea Green Natural.
Q: How will you enter my home on my scheduled day of cleaning?
A: This is up to you, whatever you feel most comfortable with. You can leave a key under a door mat or in the mail box the day of cleaning or you can give us the code to the garage.
Q: What cities do you serve?
A: Branford to Saybrook
Q: What if I have scheduled professionals coming to my home?
A: For your convenience if you have contractors/plumbers, etc coming to your home you can schedule them when I’m cleaning as long as I know in advance.